Getting the Most Out of Your Telehealth Appointment
Eat For Life Dietetics
While the pandemic sucked, there was one small silver lining that came out of it; increased access to and availability of Telehealth services. Telehealth is online health services, which can give our amazing clients more flexibility in when, where and how they have their Dietitian appointment. It also means that we can help more people in more places Eat for Life, which we love!
Eat for Life Dietetics uses a secure software system, power diary, for our Telehealth appointments. We love this system because it is so simple and easy to use. On the day of your appointment you will receive your unique Telehealth appointment link. At the time of your appointment, simply click on this link and the appointment will begin.
How do I get the most out of my Telehealth appointment?
We want all of clients to get the most out of their appointments with Eat for Life Dietetics, so here are a few of our top tips to ensure that you get the most out of your Telehealth appointment.
- Ensure you have an appropriate device that has a working microphone and camera. This could be a smart phone, tablet or laptop.
- Ensure that your device is charged or plugged into a power source and connected to the internet.
- Prepare any documents needed for the appointment eg. food diaries, referrals, notes and questions you may have for the appointment. It is also helpful to email, fax or text a photo of this information through to your Dietitian prior to your appointment time.
- Find a quiet location where you wont be disturbed during your appointment, using headphones can be a great way to reduce background noise.
- Test the Telehealth appointment link prior to the appointment start time. If the link does not work ensure your internet browser does not require updating and close any unnecessary programs. If you are still having problems contact Eat for Life Dietetics for support.
Frequently Asked Questions about Telehealth Appointments
If you still have some more questions, check out the answers to some frequently asked questions below.
How to I access resources from my Telehealth appointment?
Our Telehealth system allows us to share our screen with you so that we can show you resources, recipes, products and information easily during your appointment. After your Telehealth appointment has ended your Dietitian will email you any resources, links or information that you may need after your appointment. It can be difficult to see the shared screen clearly on small devices such as smart phones. Using a larger screen such as a computer or tablet will ensure that you won’t miss anything.
How do I pay for my Telehealth appointment?
Eat for Life Dietetics will send you an invoice along with your appointment reminder a few days prior to your appointment. You can pay online using our secure payment system stripe or via direct debit prior to your appointment. Alternatively payment details can be taken at the time of your appointment and processed by your Dietitian. Paying in advance can help to save some time during your appointment so that your Dietitian can spend more time focusing on you.
Can I access rebates for Telehealth appointments?
Medicare rebates may be available for some Telehealth appointments, you will need to check with Eat for Life Dietetics to see if you are eligible. You may also be eligible for private health insurance rebates, however you will need to check with your insurer to find out if they cover Telehealth appointments.
Have more Questions or still not sure if Telehealth is right for you? We would love to hear from you, get in touch via phone or email and we will help to answer any other questions you might have or help you to decide if Telehealth is right for you.
